Welcome to Case Shop India. Your privacy is of utmost importance to us, and we are committed to safeguarding your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you visit or make a purchase on our website. By accessing or using our website, you agree to the terms described herein.

1. Personal Information We Collect

When you interact with our website, we collect two types of information:

a. Device Information:
We automatically collect details about your device and browsing behavior, including:

• Your web browser type and version
• IP address
• Time zone settings
• Cookies installed on your device
• Specific web pages or products you view
• Referring websites or search terms
• Interaction details (e.g., time spent on pages and navigation patterns)

b. Order Information:
When you make a purchase or attempt to do so, we collect the following personal details:

• Name
• Billing and shipping addresses
• Payment information (e.g., card details, UPI ID, etc.)
• Email address
• Phone number

How We Collect Device Information:
We use the following tools and technologies to gather device data:

• Cookies: Small data files stored on your device that often include a unique identifier. Cookies enable us to enhance your browsing experience and provide personalized recommendations.
• Log Files: Records of actions performed on our site that capture IP addresses, browser types, internet service providers, and timestamps.
• Web Beacons, Tags, and Pixels: Technologies that collect information about how you browse our site and interact with our content.

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2. How We Use Your Personal Information

We use the information collected for the following purposes:

a. Order Fulfillment:

• Processing your payments securely
• Arranging for product shipping and delivery
• Sending order confirmations, invoices, and updates

b. Communication:

• Responding to your inquiries, feedback, or support requests
• Providing updates about our products, services, and policies

c. Fraud Prevention and Risk Management:

• Using device and order information to detect, prevent, and mitigate fraudulent activities or security threats

d. Advertising and Promotions:

• With your consent, we may send tailored marketing communications, promotional offers, and recommendations that align with your preferences.

e. Improving Our Website:

• Analyzing user behavior to optimize website performance, usability, and the overall customer experience

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3. Sharing Your Information

We value your trust and do not sell or rent your personal data to third parties. However, we may share your information in the following scenarios:

• Service Providers: With third-party companies that assist in order processing, payment handling, shipping, or marketing.
• Compliance with Law: To comply with legal obligations or respond to lawful requests, such as investigations or court orders.
• Business Transfers: In the unlikely event of a merger, sale, or acquisition, your data may be transferred to the new entity.

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4. Your Rights

We respect your rights under applicable privacy laws. As an Indian resident, you have the following rights:

a. Right to Access and Update:
You have the right to access the personal data we hold about you and request corrections or updates to inaccurate or incomplete information.

b. Right to Data Deletion:
You can request the deletion of your personal data unless we are required by law to retain it (e.g., for tax or regulatory purposes).

c. Right to Withdraw Consent:
If you have provided consent for marketing communications, you may opt out at any time by contacting us or using the “Unsubscribe” link in our emails.

To exercise these rights, please reach out to us using the contact information provided in this Privacy Policy. We will respond promptly to your requests in accordance with legal requirements.

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5. Data Security

We take appropriate measures to secure your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of sensitive data during transmission
• Regular software updates and security patches
• Limited access to personal data by authorized personnel only

While we strive to ensure the security of your information, no system is completely foolproof. We encourage users to take precautions, such as keeping login credentials confidential.

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6. Retention of Information

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy. This includes complying with legal, accounting, or reporting obligations.

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7. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be reflected on this page, and we encourage you to review it periodically. Continued use of our website after updates constitutes your acknowledgment and acceptance of the revised terms.

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8. Contact Us

For any questions, concerns, or requests related to this Privacy Policy, please contact us at:

Email: caseshopindia@gmail.com
Phone: 8847492532

Thank you for trusting Case Shop India with your personal information. We value your privacy and are committed to maintaining transparency and integrity in how we handle your data.